As part of the Asset Protection Team, you’ll ensure our customers can shop in a safe, friendly environment; you’ll also protect profitability assuring Macy’s doesn’t suffer losses during the day-to-day operations of our stores.
Our Asset Protection team is responsible for protecting our Macy’s brand, our physical assets, our stores, and our associates with the industry’s best practices and collaborating with a team that strives to set the standard as the smartest and most effective in the retail community.
Still in school? Terrific! You can work either full- or part-time as you pursue your college degree, and get real-life on-the-job training and experience that you’ll take with you as you launch your full-time career.
Just graduated? Congratulations! See if our AP Executive Development Program is a good fit for you. This dynamic and engaging team has positions are available in a select network of Macy’s stores, and includes excellent career development opportunities.
Part of our commitment to our high potential associates is the AP Fast Track Program that’s designed to identify associates who have the ability to quickly advance 2-plus levels and develop high potential associates into our future AP leaders.
Primary responsibilities for the Asset Protection team include the execution of our Shortage Reduction Strategy; specifically internal and external theft investigations and shortage control inspections. You will work closely with your district and regional partners to positively impact various shortage related vulnerabilities, such as shoplifting, employee theft, fraud and Organized Retail Crime. You’ll work with local law enforcement agencies to maintain a safe shopping environment and impact criminal activity that may occur in our stores.
Asset Protection is an integral part of the Macy’s team, on the front lines of ensuring customer safety and protecting profitability. Every day is a new challenge, and you get to flex your observational and investigative muscles as you help to secure Macy’s interests.
Our Asset Protection Executive Development Program is offered at our corporate offices in New York City. Classes start quarterly in January, April, July, and October.
Employment in our Asset Protection program is offered across the nation, so why not search for a job today?
Throughout the Executive Development Program, you’ll experience both formal and informal training, and gain an understanding of how Macy’s protects its assets against both internal and external manipulations. During your 20-month program, you will learn the fundamentals of Asset Protection as a detective, as well as the administrative responsibilities of our supervisors and managers.
When you work as part of our Asset Protection team, you’ll learn various proprietary systems that support the Asset Protection department, and have a direct impact on our ability to stop shortages and ensure profitability.
As an Executive Development Program trainee, you will learn about multiple business functions while building important relationships with the many arms of our Asset Protection and Stores management.
An Asset Protection Detective is part of the store support organization whose primary focus is preventing shortage though careful execution of external theft and internal investigation strategies. They are committed to protecting the Macy’s Brand and improving profit.
The Assistant Asset Protection Supervisor / Manager receives significant exposure and development while learning the operational components of running a successful Asset Protection department and store shortage program. This is a developmental role that prepares you for an Asset Protection Manager role.
Asset Protection Managers are given direct responsibility for all aspects of a store’s shortage program, external / internal investigations strategies, brand protection and team development. Asset Protection Managers are directly responsible for training and developing the Asset Protection team. This role is focused on achieving profitable shortage results through strong execution of shortage reduction strategies, as well as forming collaborative partnerships with store leadership. This is a developmental role that prepares you for a multi store leadership position.
The District Manager of Investigations is directly responsible for managing the investigations program - including internal theft and organized retail crime in multiple locations. The District Manager of Investigations will work with a District Director of Asset Protection in a leadership capacity to execute all Asset Protection initiatives.
District Directors of Asset Protection are given direct responsibility for all aspects of a store’s shortage program, external / internal investigation strategies, brand protection, as well as team development in an assigned district. District Directors of Asset Protection are directly responsible for hiring, training and developing the Asset Protection Management team. This role is focused on achieving profitable shortage results through strong execution of shortage reduction strategies and collaborative partnerships with district and store leadership. The District Director of Asset Protection is a key member of district leadership, and participates in all district initiatives.
The Regional Director of Investigations is a key member of regional leadership. The Regional Director of Investigations is directly responsible for managing the investigations program including internal theft and organized retail crime in assigned region locations. District Managers of Investigations report directly to this role. A Regional Director of Investigations will work with the Regional Vice President of Asset Protection in a leadership capacity to execute all Asset Protection initiatives.
The Director of Central Asset Protection provides support to the stores organization with direct responsibility for a national Asset Protection function inclusive of, but not limited to, AP training, organized retail crime, and AP operations. Central Managers report directly to this role. A Director of Central Asset Protection plays a key role in the development and branding of national Asset Protection initiatives.
Regional Vice Presidents of Asset Protection are given direct responsibility for all aspects of a stores shortage program, external / internal investigations strategies, brand protection and team development in their assigned region. The Regional Vice President of Asset Protection is directly responsible for selecting, training and developing the Asset Protection District Director team. This role is focused on achieving profitable shortage results through strong execution of the shortage reduction strategies and collaborative partnerships with central, regional, and district leadership. The Regional Vice President of Asset Protection is a key member of regional leadership, and participates in all regional initiatives, driving sales and profit in an assigned region.
The Vice President of Central Asset Protection provides support to the stores organization with direct responsibility for a national Asset Protection function inclusive of, but not limited to, AP stores, Investigations, and AP operations. Regional Vice Presidents of Asset Protection, Regional Directors of Investigations, and Central Directors of Asset Protection all report directly to this role. The Vice President of Central Asset Protection plays a key role in the development and branding of national Asset Protection initiatives.
The Group Vice President of Asset Protection is responsible for directing the strategy and execution of all Asset Protection functions and positions.
The Executive Development Program requires a Bachelor’s degree from any major, with a preferred GPA of 3.0. Part- or fulltime employment opportunities are available while you’re still in school, no degree required.
There are other necessary skills and physical demands for this job. Being able to read, write, and interpret instructional documents and communicate them effectively to peers, managers and the general public is vital to employee and customer safety. We are looking for problem-solving and decision-making skills to effectively take the right action on a day-to-day basis.
Physical demands of this job include extended periods of standing in areas of high heat, kneeling, stooping, crouching, or crawling, and working in close quarters. You must also be able to move and/or lift 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. There is also potentially hazardous equipment such as grills and ovens that you may need to work with. Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions.
The people are real. The places are real. The photos are real. Making this your perfect opportunity to go behind the scenes and get a genuine glimpse of Macy's Asset Protection inner workings.