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Store Management

Think outside the cubicle and embark upon a journey to become a professional who is one part business consultant, one part relationship guru, and 100% leader. In the Store Management Executive Development Program, you’ll lead, manage, inspire and execute. And you’ll do it in a position of high visibility and substantial responsibility.

Once you’re on the job, the program is designed to put you in the driver’s seat of your own business, strengthen your ability to affect change, and teach you how to lead a talented team of individuals toward success. Opportunities to contribute, collaborate and advance will present themselves often.

A Day in the Life

Stores are the frontlines of Macy’s, putting a face—and experience—to our brand. Needless to say, there’s a lot of action working on the frontlines. Check out how a day might go for you as a member of the Store Management team.

Locations and Start Dates

With hundreds of stores located across America, our Store Management Executive Development Program is offered nationwide. Classes start in June and July.

Training

Professional development begins on day one with a combination of structured, hands-on, and classroom-style learning. During the first phase of the program, you will spend eight weeks paired with a hand-picked mentor who will model leadership best-practices and help you grow through continuous constructive feedback. You’ll spend the next 4-9 weeks in a transitional rotation, testing and fine-tuning your management skills on a small scale. Once you are placed in your first Sales Manager role, you will continue to learn every day as you work through problems and projects. Supplemental learning courses are always just clicks away via our virtual Talent Center.

Impact

As a Manager, you will coach and develop a team of approximately 10 to 20 associates, helping to create a customer-focused selling environment. You’ll have the opportunity to drive sales and profit through a range of activities, and you’ll always know where you stand with a personalized Scorecard Performance Report. Some of the key responsibilities include: hiring & developing talent, helping to run the daily operation of our stores, and empowering your team to deliver on our customer service promise. You will also analyze trends and collaborate with business partners to influence merchandise selections that better meet our customers’ needs.

You will be an integral part of a performance-oriented management team that encourages collaboration and friendly competition. Being a manager means you set the pace and direction of your business; and you have the opportunity every day to innovate and test your ideas. With a flexible schedule that includes your regular preferences, you are able to maximize both work/life balance and the ability to run your business effectively.

Career Growth

EDP Trainees are considered fast-track executives, with the hope and expectation that you will one day become a senior leader in our company. You’ll have many chances to interact with Store Managers, business partners, and district teams to gain greater insight into the structured and unstructured career paths available in our stores organization. A customizable Learning Plan & Talent Profile empowers your supervisor to help you reach your desired career aspirations each step of the way.

What is Store Management?

A store executive is a businessperson who is responsible for the day-to-day management of a retail location or department. Store executives are accountable for the financial results of their location or department and achieve results primarily through the management and development of their teams. Their teams can number from 15 to several dozen direct-reports. Macy’s Store teams are comprised of many important functions including Sales Managers, Support Managers (Merchandising, Operations, Human Resources, Visual, & Asset Protection) District Merchants, and Store Managers.

Store Management Executive Development Program

The Store Program is designed to prepare you for your first position as Sales Manager.

Executive Development Program (8 weeks)

Store Management Transitional Assignment (4-9 weeks)

During the 8-week EDP, you will hone your current skills and gain a solid understanding of retail management at a premier department store. You’ll learn our company philosophies for building partnerships and teams, leading and developing people, plus driving customer service and sales results.

The Transitional Assignment is designed to give trainees an additional four to nine weeks of experience in a new merchandise area of responsibility and possibly a different store too. You will hone your leadership skills and continue to learn how to drive Macy’s business goals and strategies by independently leading an area of business and a team.

Sales Manager

Drive the business of a multi-million dollar department store by leading and motivating the selling team, developing and managing the selling and service environment and presenting an inviting sales floor for customer’s ease of shopping.

Rotation 1

Rotation 2

Rotation 1 provides you the responsibility to lead and manage an entire business and team of sales associates.

Rotation 2 provides a larger span of control and a larger selling area. It continues to build business acumen, merchandising and problem solving skills. Executives will have the opportunity to find creative ways to improve the customer experience and drive sales as well as opportunities to coach and mentor new store executives. During Rotation 2, executives are able to be nominated for the Stores Leadership Development Program.

Merchandise Team Manager

Supervise the merchandising and support functions for a designated group of businesses, making departments customer-ready through merchandise placement, maintenance of signing and pricing standards and presenting an inviting sales floor for shoppers.

Assistant Store Manager

Assist the store manager in directing all activities related to a strong selling environment, customer service, merchandise flow, expense management, shortage prevention and sales support for a multi-million dollar store.

District Merchant

Drive sales and margin within a district of stores through hands-on merchandising execution as well as coaching and development of in-store selling capability.

VP Store Manager

Oversee all aspects of running a profitable store location. Set the tone and lead your team in driving sales, customer service, merchandise assortment and presentation, expense management, people development and sales support.

District Vice President

Drive sales and profit in a district of stores by creating a high performing, engaged organization with superb execution of merchandising priorities, outstanding customer service, selling capabilities and customer loyalty.

Regional Director of Stores

Drive sales and profits for a region of 60 to 120 stores by providing leadership, support and direction. Collaborate with the field merchant teams and the NYC Central Merchant organization to identify localization efforts.

Chief Stores Officer
Qualifications

First things first, you will need a bachelor’s degree from an accredited university by the time you start with us, and a minimum cumulative 3.0 GPA is preferred. All majors will be considered for this opportunity.

We’ve also determined a few qualities that we seek in candidates. Intellectual curiosity, a positive attitude, and self-motivation are a great start. Beyond that, you should have a sincere passion for engaging with people—and the communication skills to match. Managing a team also calls for leadership experience that includes professional business ethics, assertiveness, and an aptitude for helping others solve problems. To round out your skillset, you should possess strong business acumen, with the ability to analyze data and draw conclusions.

Macy’s Snapshots

Store Management

The people are real. The places are real. The photos are real. Making this your perfect opportunity to go behind the scenes and get a genuine glimpse of Macy's Store Management inner workings.