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Store Management

Think outside the cubicle and embark upon a journey to become a professional who is one part business consultant, one part relationship guru, and 100% leader. In the Store Management Executive Development Program, you’ll lead, manage, inspire and execute. And you’ll do it in a position of high visibility and substantial responsibility.

Once you’re on the job, the program is designed to put you in the driver’s seat of your own business, strengthen your ability to affect change, and teach you how to lead a talented team of individuals toward success. Opportunities to contribute, collaborate and advance will present themselves often.

A Day in the Life

Stores are the frontlines of Macy’s, putting a face—and experience—to our brand. Needless to say, there’s a lot of action working on the frontlines. Check out how a day might go for you as a member of the Store Management team.

Locations & Start Dates

With hundreds of stores located across America, our Store Management Executive Development Program is offered nationwide. Opportunities in major markets such as New York, Miami, Chicago, Houston, San Francisco and Los Angeles are available. Classes start mid-summer.


Professional development starts on day one with a combination of structured, hands-on and classroom-style learning. You will move through rotational experiences throughout the program designed to give you a broad perspective across various leadership roles within the Stores Organization. You will spend time paired with a Store Manager mentor who will help you grow throughout the program through continuous constructive feedback. You’ll transition into training and placement in multiple roles, testing and fine-tuning your management skills. At the end of the program you will be placed into a leadership role within a store where you will be able to exhibit the skills you have learned throughout your time in the Executive Development Program. Supplemental learning courses are always just clicks away via our virtual Talent Center.


As a Manager, you will coach and develop a team of approximately 10 to 20 associates, helping to create a customer-focused selling environment. You’ll have the opportunity to drive sales and profit through a range of activities, and you’ll always know where you stand with a personalized Scorecard Performance Report. Some of the key responsibilities include: hiring & developing talent, helping to run the daily operation of our stores, and empowering your team to deliver on our customer service promise. You will also analyze trends and collaborate with business partners to influence merchandise selections that better meet our customers’ needs.

You will be an integral part of a performance-oriented management team that encourages collaboration and friendly competition. Being a manager means you set the pace and direction of your business; and you have the opportunity every day to innovate and test your ideas. With a flexible schedule that includes your regular preferences, you are able to maximize both work/life balance and the ability to run your business effectively.

Career Growth

EDP Trainees are considered fast-track executives, with the hope and expectation that you will one day become a senior leader in our company. You’ll have many chances to interact with Store Managers, business partners, and district teams to gain greater insight into the structured and unstructured career paths available in our stores organization. A customizable Learning Plan & Talent Profile empowers your supervisor to help you reach your desired career aspirations each step of the way.

What is Store Management?

A store executive is a businessperson who is responsible for the day-to-day management of a retail location or department. Store executives are accountable for the financial results of their location or department and achieve results primarily through the management and development of their teams. Their teams can number from 15 to several dozen direct-reports. Macy’s Store teams are comprised of many important functions including Sales Managers, Support Managers (Merchandising, Operations, Human Resources, Visual, & Asset Protection) District Merchants, and Store Managers.

Store Management Executive Development Program

The Store Management Executive Development Program is designed to prepare you for a leadership role within the Stores Organization. Below are examples of the roles available for someone who pursues a career within the Stores Organization. You will have exposure to each role throughout the program.

Merchandise Team Manager

Supervise the merchandising and support functions for a designated group of businesses, making departments customer-ready through merchandise placement, maintenance of signing and pricing standards and presenting an inviting sales floor for shoppers.

Assistant Store Manager

Assist the store manager in directing all activities related to a strong selling environment, customer service, merchandise flow, expense management, shortage prevention and sales support for a multi-million dollar store.

District Merchant

Drive sales and margin within a district of stores through hands-on merchandising execution as well as coaching and development of in-store selling capability.

VP Store Manager

Oversee all aspects of running a profitable store location. Set the tone and lead your team in driving sales, customer service, merchandise assortment and presentation, expense management, people development and sales support.

District Vice President

Drive sales and profit in a district of stores by creating a high performing, engaged organization with superb execution of merchandising priorities, outstanding customer service, selling capabilities and customer loyalty.

Regional Director of Stores

Drive sales and profits for a region of 60 to 120 stores by providing leadership, support and direction. Collaborate with the field merchant teams and the NYC Central Merchant organization to identify localization efforts.

Chief Stores Officer

First things first, you will need a bachelor’s degree from an accredited university by the time you start with us, and a minimum cumulative 3.0 GPA is preferred. All majors will be considered for this opportunity.

We’ve also determined a few qualities that we seek in candidates. Intellectual curiosity, a positive attitude, and self-motivation are a great start. Beyond that, you should have a sincere passion for engaging with people—and the communication skills to match. Managing a team also calls for leadership experience that includes professional business ethics, assertiveness, and an aptitude for helping others solve problems. To round out your skillset, you should possess strong business acumen, with the ability to analyze data and draw conclusions.

Macy’s Snapshots

Store Management

The people are real. The places are real. The photos are real. Making this your perfect opportunity to go behind the scenes and get a genuine glimpse of Macy's Store Management inner workings.